Ticket Information

WIFF Patron Code of Conduct

WIFF is committed to creating a welcoming, safe, and enjoyable experience for all festival attendees, staff, volunteers, and filmmakers. By purchasing a ticket or attending any WIFF event, you agree to adhere to the following Code of Conduct. Failure to comply may result in removal from the event without a refund and potential restrictions from future WIFF events.

General Expectations

• Respect Others: Treat all attendees, staff, volunteers, and filmmakers with courtesy and respect. Disruptive, aggressive, or inappropriate behavior will not be tolerated.
• Follow Venue Policies: Adhere to all venue rules, including seating policies, emergency procedures, and security screenings.
• No Disruptions During Screenings: Silence mobile devices and refrain from talking, using bright screens, or engaging in disruptive behavior during screenings.
• Respect the Viewing Experience: No unauthorized recording or photography inside the screening venues. Unauthorized recording may result in ejection and legal action.
• Alcohol & Substance Use: Intoxication that disrupts the experience of others will result in removal from the event.
• No Harassment or Discrimination: WIFF has a zero-tolerance policy for harassment, discrimination, or hate speech based on race, gender, sexual orientation, disability, religion, or any other protected category.
• Ticketing & Seating Compliance: Follow ticketing policies and line-up procedures.

Prohibited Items

To ensure the safety and comfort of all attendees, the following items are strictly prohibited inside WIFF venues:

• Bags larger than 10” x 10” (All bags may be subject to security screening)
• Weapons of any kind, including but not limited to firearms, knives, pepper spray, stun guns, or concealed weapons
• Fireworks or incendiary devices, such as flares, smoke bombs, and pyrotechnics
• Illegal drugs or harmful chemicals
• Any projectile items, such as thrown objects or missiles
• Aerosol cans or pressurized containers
• Professional camera equipment, including tripods, external battery packs, and commercial video cameras
• Noisemakers, such as whistles, air horns, and vuvuzelas
• Laser pointers
• Remote-controlled or unmanned aircraft, including drones
• Hoverboards, electric scooters, or self-balancing devices
• Selfie sticks and large camera poles
• Inflated sports balls, such as soccer balls, beach balls, or inflatable items
• Animals, except for certified service animals with proper documentation
• Outside alcohol (Alcohol purchased inside the venue must be consumed in designated areas)
• Offensive or inciting materials, including signs, symbols, banners, flags, clothing, or images that may be considered vulgar, discriminatory, disrespectful, or political in nature
• Any other items deemed inappropriate or dangerous by venue security

WIFF reserves the right to refuse entry or remove attendees carrying prohibited items.

Prohibited Behavior Leading to Removal

• Harassment or Threatening Behavior: Any form of verbal or physical harassment, including aggressive arguments, hate speech, intimidation, or threats.
• Disrupting the Screening or Event: Repeated loud talking, unauthorized filming, or interference with the experience of others.
• Intoxication or Drug Use: Anyone visibly impaired due to drugs or alcohol may be denied entry or asked to leave.
• Refusing to Follow Staff Instructions: Ignoring venue rules, safety instructions, or security protocols.
• Theft or Vandalism: Any damage to venue property, festival materials, or theft of festival-related items.

Enforcement & Consequences

• WIFF reserves the right to deny entry, remove individuals, or revoke festival access without refund for any violations of this Code of Conduct.
• Repeat offenders may be permanently banned from attending future WIFF events.
• Severe infractions may result in law enforcement involvement where applicable.