Ticket Information

WIFF Patron Code of Conduct

WIFF is committed to creating a welcoming, safe, and enjoyable experience for all festival attendees, staff, volunteers, and filmmakers. By purchasing a ticket or attending any WIFF event, you agree to adhere to the following Code of Conduct. Failure to comply may result in removal from the event without refund and potential restrictions from future WIFF events.

General Expectations

• Respect Others: Treat all attendees, staff, volunteers, and filmmakers with courtesy and respect. Disruptive, aggressive, or inappropriate behavior will not be tolerated.
• Follow Venue Policies: Adhere to all venue rules, including seating policies, emergency procedures, and security screenings.
• No Disruptions During Screenings: Silence mobile devices and refrain from talking, using bright screens, or engaging in disruptive behavior during screenings.
• Respect the Viewing Experience: No unauthorized recording or photography inside the screening venues. Unauthorized recording may result in ejection and legal action.
• Alcohol & Substance Use: Intoxication that disrupts the experience of others will result in removal from the event.
• No Harassment or Discrimination: WIFF has a zero-tolerance policy for harassment, discrimination, or hate speech based on race, gender, sexual orientation, disability, religion, or any other protected category.
• Ticketing & Seating Compliance: Follow ticketing policies and line-up procedures.

Prohibited Items

To ensure the safety and comfort of all attendees, the following items are strictly prohibited inside WIFF venues:

• Bags larger than 10” x 10” (All bags may be subject to security screening)
• Weapons of any kind, including but not limited to firearms, knives, pepper spray, stun guns, or concealed weapons
• Fireworks or incendiary devices, such as flares, smoke bombs, and pyrotechnics
• Illegal drugs or harmful chemicals
• Any projectile items, such as thrown objects or missiles
• Aerosol cans or pressurized containers
• Professional camera equipment, including tripods, external battery packs, and commercial video cameras
• Noisemakers, such as whistles, air horns, and vuvuzelas
• Laser pointers
• Remote-controlled or unmanned aircraft, including drones
• Hoverboards, electric scooters, or self-balancing devices
• Selfie sticks and large camera poles
• Inflated sports balls, such as soccer balls, beach balls, or inflatable items
• Animals, except for certified service animals with proper documentation
• Outside alcohol (Alcohol purchased inside the venue must be consumed in designated areas)
• Offensive or inciting materials, including signs, symbols, banners, flags, clothing, or images that may be considered vulgar, discriminatory, disrespectful, or political in nature
• Any other items deemed inappropriate or dangerous by venue security

WIFF reserves the right to refuse entry or remove attendees carrying prohibited items.

Prohibited Behavior Leading to Removal

• Harassment or Threatening Behavior: Any form of verbal or physical harassment, including aggressive arguments, hate speech, intimidation, or threats.
• Disrupting the Screening or Event: Repeated loud talking, unauthorized filming, or interference with the experience of others.
• Intoxication or Drug Use: Anyone visibly impaired due to drugs or alcohol may be denied entry or asked to leave.
• Refusing to Follow Staff Instructions: Ignoring venue rules, safety instructions, or security protocols.
• Theft or Vandalism: Any damage to venue property, festival materials, or theft of festival-related items.

Enforcement & Consequences

• WIFF reserves the right to deny entry, remove individuals, or revoke festival access without refund for any violations of this Code of Conduct.
• Repeat offenders may be permanently banned from attending future WIFF events.
• Severe infractions may result in law enforcement involvement where applicable.