Venue Accessibility Information

Capitol Theatre Windsor

Parking/Drop-Off


Metered street parking, Drop-Off during the annual festival on Victoria & University Ave W

Parking/Drop-Off


Street level

Wheelchair positions

4 spaces (OLG Pentastar Theatre), 2 spaces (Kelly Theatre)

Washrooms

Fully accessible universal washroom available in the main lobby

School of Creative Arts – Armouries Performance Hall

Parking/Drop-Off


Metered street parking, Drop-Off during the annual festival on Freedom Way, Southbound

Parking/Drop-Off


Street level

Wheelchair positions

2 spaces

Washrooms

Fully accessible gendered washrooms available in Performance Hall Lobby

Chrysler Theatre

Parking/Drop-Off


Metered street parking or paid parking garage, Drop-Off during the annual festival on Ferry St, Southbound.

Parking/Drop-Off


Street level

Wheelchair positions

Equipped with elevators and seating to accommodate wheelchairs, and limited mobility. Elevators to upper levels are located near the Box Office.

Washrooms

Fully accessible washrooms are located adjacent to the men and women’s washrooms on the upper level.

Service Animals

Service dogs are welcome in all WIFF venues.

Ticketing

For ticketing assistance, you can reach us at 226.826.9433 or info@windsorfilmfestival.com.

Accessibility Screening Information

Hearing Assistance [HI]
The Kelly Theatre at the Capitol is outfitted with a hearing assistance system for a limited number of screenings. A signal is fed directly from our audio system into supplied headsets. The device user can adjust the volume to suit their needs. Please check in with venue staff or volunteers to obtain a headset.

Closed Captions [CC]
Closed caption devices are available for a limited number of screenings in The Kelly Theatre at the Capitol. For venues with devices, these clip onto the armrest and can be adjusted for the user’s comfort. Please check the website for screenings available with closed captions. Please check in with venue staff or volunteers to obtain a device.

Audio Description [AD]
Audio Description narration headsets are available for a limited number of screenings in The Kelly Theatre at the Capitol. For venues with devices, the headsets enable the user to adjust the volume of the video description audio as well as have a separate volume control for the film audio itself. Please check the website for screenings available with audio description.